Refund Policy

Legal notice

Thank you for shopping at AWACHIRA!

As part of the AWACHIRA family, you are receiving a 100% exclusive item. Our commitment is that we will not make exactly the same models, which is why we cannot offer the possibility of a refund.

There are some exceptions such as:

Changes (if applicable)

We only replace items if they are defective, damaged, or shipped incorrectly. If you need to exchange it for the same item, please email us at info@awachira.com and we will send you a return shipping label. You can then take the item to any USPS office to complete the return.

Exempt Goods

The following items are not eligible for a refund:

• Gift cards.